Article | The Truths

Complaints involving post collison repairs

Complaints concerning inferior collision repairs (or ‘re-works’ as they are known in the industry) are generally not reported until the repaired vehicle leaves the repair shop or after the owner has had time to properly inspect the vehicle

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Look what happens when youre not looking

A vehicle owner hardly ever sees their vehicle undergo the collision repair process. Smash repairers claim it is for safety reasons why owners cannot enter the workshop repair area to watch their vehicle being repaired.

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The truth about the smash repair industry

There are several contributing factors which impact on why the smash repair industry finds it difficult to consistently provide crashworthy compliant motor vehicle collision repairs.

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