The motor vehicle smash repair industry standard

Many industry pundits claim that smash repairs are completed in accordance with ‘Industry Standard’, incredibly there is no documented ‘Industry Standard’. No government, industry watchdog, motoring body or any other person can produce a document represented to be the official ‘Motor Vehicle Smash Repair Industry Standard’. Some refer to the Australian Design Rules as the acceptable benchmark standard yet sadly; the smash repair industry is not achieving even those minimum levels of repair.

If the notion is accepted that the motor vehicle manufacturers build motor vehicles to exacting safety standards, then surely it is the motor vehicle manufacturers who should be the highest authority on safe collision repair standards and specifications.

At a recent Productivity Commission hearing involving industry stakeholders tried to collectively implement a uniform Motor Vehicle Insurance and Smash Repair Industry Code of 'Conduct’. Whilst the underlying spirit of this code was intended for the greater good of the industry, its effectiveness toward enforcing proper ‘crashworthy’ standards of collision repairs does not achieve what it set out to accomplish. Consequently it has as little impact as does the Motor Vehicle Smash Repair ‘Industry Standard’.

This new code of conduct simply does not address the real issues confronting the smash repair industry or its stakeholders; the unacceptably high failure rate of collision repaired vehicle supports this claim.

Proper safe and crashworthy collision repairs will never be achieved unless:

1)    Manufacturer approved collision repair equipment is used,
2)    All heavy or structurally collision damaged vehicles are ‘Jig’ repaired
3)    Genuine original manufactured replacement parts are fitted.
4)    Repairers receive training on modern techniques and equipment
5)    Higher and more adequate repair budgets.
6)    The Government or motoring public check the crashworthiness of each collision repair

IVIC advocates for the Original Equipment Manufacturers Recommended specifications are adopted as the minimum ‘Industry Standard’. IVIC conduct their IVIC ‘Structural Tolerance Report’ inspection protocols in accordance to such specifications

To that end the Board of Directors believes the IVIC ‘Structural Tolerance Report’ will be the catalyst to initiate great changes in the way future collision damaged motor vehicles are repaired. It will also expose ‘shoddy repairs’ and ‘dodgy’ operators allowing vehicle owners to have more say in how their collision damaged vehicles will be repaired.

Without implementing new benchmarks for quality and safety, owners and drivers of collision damaged vehicles will be forced to continually drive ‘Chariots of Death ’.